Before you order
Sizing, bracelet links, dial variants and which reference suits your wrist. Tell us your wrist measurement and we will advise honestly.
Client Care
Contact us
Every message is read by a specialist, not a script. We answer seven days a week and aim to reply within one business day.
- Hours
- Monday to Sunday, 9:00 – 21:00 (US Eastern Time).
- Response time
- Within one business day, usually far sooner.
- Shipping origin
- Dispatched insured and tracked, free of charge, worldwide.
Accepted payment
An order in progress
Quality control photos, dispatch confirmation and tracking. Quote your order number and we will send the current status the same day.
Warranty and service
Two-year international warranty claims on movement, finish and bracelet hardware. Send photos or a short video of the issue with your order number.
Write to us
Send your question, your order number if you have one, and any photos that help. Email sac@cavalieriwatches.com.
Email client care