By Collection
Company
The short version: we collect what an order needs, we protect it, and we never sell it.
Contents
When you place an order we collect your name, email address, shipping address, telephone number where provided, and the details of what you ordered. We also record basic technical data such as browser type, device and pages visited, which helps us keep the store working properly.
We never see or store your full card number. Payment details are entered directly with our payment processor and are handled entirely on their systems.
To process and dispatch your order, to send quality control photos and tracking updates, to answer your questions, to honour warranty and return claims, and to prevent fraud.
We do not sell, rent or trade your personal information to anyone.
Only the parties required to fulfil your order: our payment processor, our shipping carriers (EMS, DHL) and the email service that delivers order notifications. Each receives the minimum data needed and nothing more.
We use essential cookies to keep your cart contents between pages and to remember your preferences, plus basic analytics to understand which pages are useful. You may block cookies in your browser; the cart will then not persist between visits.
Order records are kept for as long as the two-year warranty runs, plus the period we are legally required to retain transaction records. After that they are deleted or anonymised.
You may ask us at any time for a copy of the data we hold about you, for corrections, or for deletion. Write to sac@cavalieriwatches.com and we will respond within 30 days.
The store runs entirely over encrypted HTTPS connections. Access to order data inside our team is limited to the people who handle fulfilment and client care.